SHIPPING & RETURNS

GENERAL POLICIES

We ship In-Stock merchandise within 3 to 7 days from date of order.

There is no standard shipping charges for orders over $150.00. 2nd Day and Express Shipment is available for a small additional charge.

We ship Special Order merchandise within 3 to 4 weeks from date of order. We notify shoppers when something is out of stock or needs to be Special Ordered, and ask if the shopper is willing to wait the time required for delivery.

RETURN & EXCHANGE POLICY

Cancellations: Orders can be cancelled within 24 hours.

If you would like to cancel  an order, please contact us.

Returns: Unused merchandise in its original packaging can be returned for a

Full Refund within 30 days. Send all returns to -

P.O. Box 388
196 Haverhill Road
Topsfield, MA 01983

Warrenties: We stand behind our products completely. Exchanges or refunds are made within 30 days of purchase for returns received unused in the original packaging. If you are displeased with the performance of our products, please call (617-367-8208)or email us and we will work diligently with you to maintain your satisfaction and your business.

SHIPPING CHARGES

We offer the following shipping methods and delivery times:

Standard: U.S. POSTAL PRIORITY:  5-7 DAYS

Express: U.S. POSTAL EXPRESS - OVERNIGHT (TO MOST AREAS)

Shipping Charges:

Order Value:        Standard:      Express:

Below $150            $7.95             $29.95

$150 and more      Free              $29.95
 


NOTE: We presently cannot accept orders for shipment outside of the United States.

 

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